The bottom line is that we want you love your purchase!  

However, there are a few policies we have... 

*Sale items are final sales.   

*All regular priced purchases may be exchanged within 14 days of order date.

*Exchange shipping costs are paid by the customer.

*Shipping fees incurred by RO will be the customers responsibility and will be deducted from amount due to the customer in the event of an exchange or refund.

*We will gladly exchange your purchase within the above parameters.


* Online orders almost always ship same day. 

* USPS to the Mainland US takes 3 - 5 business days, depending on your location.  It's usually 2 days to the West Coast, 3-4 days to the Midwest and 5 days to the East Coast.

* The fastest shipping to the Mainland is FED EX OVERNIGHT (to west coast only).

* We can also ship 2nd day.

* Orders placed before noon Hawaii time on week days are usually processed and shipped same day. Orders placed on weekends will ship out on Monday.

* Orders placed after noon Hawaii time are usually processed the following morning.

* All Mainland US orders are shipped UPS.  We will email you tracking info. 

Any other questions?  No worries!  Just ask :-)  We are happy to assist!

Email us : 

Call us:  808.526.1111